Simplify and expedite your professional travel experience with Concur
July 15, 2020

Simplify and expedite your professional travel experience with Concur

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Expense
  • Travel

Overall Satisfaction with Concur Travel and Expense

I cover two states—IL and MI—and I have over 280 clients. When I travel long distances, I plan my routes and look for lodging close to my route and set it up through the Concur system. It is quick and easy to use for meals or taxi services and other expenses that I process through my phone app. We work under what used to be Henry Schein and is now Covetrus, which is a large corporation. We all have access to this great tool. Some hotels listed, however, are not as nice as they may seem and you only find out when checking in. Not sure how you can really get an accurate portrayal of that experience. I suppose it would be great if you included a rating system after the visit is completed with room to leave comments.
  • Ease of use on the phone app.
  • Ease of use to book a stay or flight.
  • Gathering info and submission to the company with total expenses pretty easy.
  • Survey on recent stays or bookings if the experience has been bad or even good
  • Take them off your list if they don't meet up to your standards.
  • Quick stop to book all necessary flights.
  • Quick stop to review and book hotel stays based on ratings.
  • Would like a history feature to go back and review if necessary for other information.
I have worked with Concur within different companies. I appreciate the continued updates and enhancements. I am not really familiar with any others.
I am unfamiliar with what or how my company has set this up. It is easy to use in general and meets my travel needs.
I have encouraged my peers that travel a long distance to book their stays or flights through Concur. It simplifies so much and you have records to track and monitor all activity.
I can include admin into my requests as a follow-up or additional support if I need anything while I travel. They are notified by email. This is very helpful and a good back up system when you travel often.
The service is mostly great! Sometimes downloading pictures to a PC to log and record isn't always the best or easiest process. But otherwise, in general, this is very user-friendly and provides good information and allows you to make an informed decision. I do like the reminders and confirmation features of the program as well.