Solid platform for standardization
September 01, 2020

Solid platform for standardization

Felicia Williams | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Expense

Overall Satisfaction with Concur Travel and Expense

Concur Travel and Expense is used by our entire organization to expense travel and discretionary costs. It helps ensure that we are consistent in the way we document, process, and measure travel expenses across departments and business units. We also use the app to help manage expenses, track travel purchases, and scan receipts on the go.
  • Mobile app user friendliness
  • Easy receipt upload
  • Pre-loaded approvals
  • Expense categories didn’t always work
  • Intermittent issues overwriting exceptions before submitting
  • Manually categorizing expenses
  • Standardized process and expense categories
  • Faster reimbursement process
  • Real-time expense reporting through mobile app
The mobile app has been great to scan and upload receipts on the go. It has helped us move to an efficient paperless experience. The mobile app in general is a much more frictionless process than the desktop version.
The mobile app is very user friendly and has streamlined the process of tracking and managing expenses for employees. It’s been helpful to have all departments and functional areas on the same platform so as employees transition within the organization, they can maintain a consistent process
Concur Travel and Expense has been a fine tool for our organization and we have seen the most value out of standardization. It’s been the most valuable because we have a lot of variability across our business units and functional areas across the company. It’s been very helpful in a large organization but I don’t know if smaller organizations will experience as big of a benefit