Quote the right way with Conga CPQ
February 04, 2022
Quote the right way with Conga CPQ

Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Conga CPQ (formerly Apttus CPQ)
We needed something that would integrated with Salesforce and be able to provide product listing and suggestion for the sales rep. Also due to our extended number of product offerings, it was difficult to know what products could be sold together and what are included in the existing bundle. This was causing a lot of issues with the quotes that were sent to the customers and also causing cancellation of orders due to incorrect fulfillment.
Pros
- Has a good Guided selling engine
- Can handle large quantity of products in a single quote without crashing
- Product Catalog is very simple and easy to setup
- Has a very robust inclusion and exclusion engine
Cons
- Lightning Compatibility is still a challenge
- Pricing Callback needs expert APEX skill
- UI for configuration items would be nice
- Collaborative editing is difficult
- We were able to significantly reduce order cancellation (by almost 98%)
- Allowed us to simplify or product offerings and reduce the number of SKU's
- Ability to automate Quote to Cash process
Conga CPQ has saved us time and money by streamlining our product offerings and allowing us to bundle products making it easier for users to see what is in the bundle so they are able to sell the correct stuff the first time. It has also reduced the number of returns and reprocessing of orders which was a great surprise.
- Salesforce CPQ (formerly SteelBrick)
Steelbrick was not ready for enterprise customers and at the time was not the product that would work for us.
Do you think Conga CPQ delivers good value for the price?
Yes
Are you happy with Conga CPQ's feature set?
Yes
Did Conga CPQ live up to sales and marketing promises?
No
Did implementation of Conga CPQ go as expected?
Yes
Would you buy Conga CPQ again?
Yes
Comments
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