ConnectLeader > ConnectAndSell
January 12, 2019

ConnectLeader > ConnectAndSell

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ConnectLeader Team Dialer

ConnectLeader is being used by our sales development team to support our outside and inside sales teams. It addresses the challenge of connecting over the phone with decision makers by streamlining the dialing process and allowing our team to focus on driving conversations, not just dials. As our team waits for a connect they are able to work on other tasks.
  • Allows us to have a high number of conversations that can be turned into meetings.
  • Helps ease the pain of low connection rates.
  • They have an awesome customer support team that responds quickly and thoroughly.
  • The user interface could be a little cleaner/more organized.
  • The high number of conversations has translated into a high number of meetings for our sales development team.
We selected ConnectLeader because we were experiencing several tech issues with our previous tool and we didn't like how their customer support team handled the communication from their end. We've appreciated the communication from ConnectLeader when there are updates or have noticed issues, they've been proactive and responsive depending on what we're experiencing.
Definitely well suited for sales teams looking to have a high number of conversations with prospects. It automates the dialing process with a very fluid integration with Salesforce. Because it dials a list of prospects, the connects aren't as controllable as they would be with a one-off dialing tool. So it's worth outlining what type of solution is best suited for who is being targeted.

ConnectLeader Team Dialer Feature Ratings

Dialer-CRM integration
Call notes & tags
Automatic call logging
Outbound dialing
Custom caller ID
Dialer contact import
Campaign & list management
Follow-up calls
Dialer reporting & analytics