Overall Satisfaction with ConnectWise Automate (formerly LabTech)
We are using ConnectWise Automate to support and monitor our customer's networks and servers. We use it to deploy applications and scripts as well. It gives us many other different tools for providing fast and efficient service and support to our customers.
- Remote Monitoring
- Remote Support
- Automated Issue Resolution
- The GUI of the program could be a little more "user-friendly"
- Positive: Automate helps us better service our customers.
- Kaseya and Autotask
Automate's features and pricing are much better than the other products we tested.