ConnectWise Automate Review
December 27, 2017
ConnectWise Automate Review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with ConnectWise Automate (formerly LabTech)
- One single location for all data (for NOC)
- Easily scalable
- Enforces consistent workflows (once the are configured)
- Support often takes days if not weeks to respond
- Constant attempts to upsell us on other products
- Typically we are told changes to the program will require us to pay them more $
- N-Able
Automate is superior to N-Able in every way. Once SolarWinds purchased/obtained N-Able the product grew stagnant, which is why we moved away from that platform. Even now (several years later) I feel that there is no comparison of Automate to N-Able as Automate is much farther advanced, featured and cost-effective.