Offers amazing reliability and permanent connectivity!
December 18, 2018

Offers amazing reliability and permanent connectivity!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)

It is being used by the accounting department. It allows our accounting technician to work daily on the organisation's laptop in Canada and allows myself, the accounting supervisor, to connect weekly from Australia for end of the month procedures and conciliations.
  • Let's you see if the other laptop is connected or not
  • Allows a permanent connectivity, as long as the laptop is connected to the app (no time out or limited session time)
  • Easy to set up
  • A function to allow shifting from the controlled screen to the original screen (alt tab between screens)
  • Autoconnect from remote screens after restart
  • Increased efficiency in accounting operations due to remote access
  • Overall software cost is lower than the cost of accounting mistakes that must be corrected in the future
  • Overall price vs. available functions
  • Long term connectivity (no time out)
Well suited:
  • Remote control needed
  • Connections to multiple screens required

Less appropriate:
  • Personal use. If travelling and want to connect to your office computer left at home, connection might be disrupted if the computer restarts and no one is there to reconnect it to the app.

ConnectWise ScreenConnect Feature Ratings

Screen sharing
8
File transfer
8
Instant message
Not Rated
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
1
Over-the-Internet remote session
8
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
Not Rated
Remote Active Directory® management
Not Rated
Centralized management dashboard
Not Rated
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated