ConnectWise from the eyes of a CEO
June 20, 2019
ConnectWise from the eyes of a CEO
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
ConnectWise is being used by our corporate IT help desk to provide support internally and externally to clients in remote locations.
- ConnectWise is very easy to get a support session going quickly.
- The end user does not need IT expertise in order to receive support via ConnectWise.
- ConnectWise checks all the boxes in regards to a remote IT support platform.
- No cons come to mind.
- Increased efficiency of internal IT support requests.
- Increased value provided to our customers w/ external IT support requests.
We have not used products competing with ConnectWise.