Remote support
June 20, 2019
Remote support
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
I use ScreenConnect to connect to people I am mentoring in the bookkeeping and accounting space to solve accounting and record-keeping problems. It is used to provide training, demonstrations, and discussions around systems where screen sharing is essential.
- The ability to swap seamlessly between my local and the remote screen is invaluable.
- The ability to allow at the click of a button the remote user access to the local keyboard and mouse is also useful.
- The ability to choose which screen to share, or all screens can also be helpful.
- The ability to select sharing of multiple screens without sharing all screens or just one.
- I use it as a support tool for people I am mentoring and not as a money making tool.
Easier connection than ScreenConnect but less flexible in varying connection directions.