ConnectWise is a great product.
August 19, 2019

ConnectWise is a great product.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)

We use Connectwise Control in our everyday operations. We find it invaluable to be able to provide support instantly, securely and problem-free. The benefits have provided us with the ability to better serve our customers in a way that far outpaces our rivals, setting us apart. Can not complain and would recommend ConnectWise to everyone.
  • Secure
  • Quick
  • Easy
  • Design in the dashboard
  • More complex integrations
  • The ability to add seats for clients to connect to their own computers
  • Positive
  • Better customer service

ConnectWise ScreenConnect Feature Ratings

Screen sharing
10
File transfer
9
Instant message
8
Over-the-Internet remote session
10
Remote management of servers & workstations
10
Centralized management dashboard
8
Session record
7
Monitoring and Alerts
10
Multi-platform remote control
10