Excellent project information management solution and effective reporting system.
March 26, 2022

Excellent project information management solution and effective reporting system.

Bernado Carlos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ConnectWise Manage

ConnectWise Manage allows easy features configuration and its overall management quality is excellent. The platform has been very helpful on easy multiple project management and also on scheduling ConnectWise Manage is perfect. Reporting via this solution is easy and the analytics offered are excellent and easy to manage workflow even the project planning this system is the best choice.
  • Easy to create all the reports needed.
  • Excellent management system with simple functions.
  • Useful services and data management.
  • Reporting on many projects is not easy to all users.
  • Maintenance of the platform to some small business.
  • Configuration of the interface to new people is not simple.
  • Management features are the best.
  • Data migration tools are excellent.
  • Data easy analytics tools.
  • Project multiple services and operations management.
  • Easy to collect multiple reports is very quick.
  • Data visualization and data easy management of all the project information.
  • Collaboration on ConnectWise Manage is good.

Do you think ConnectWise PSA delivers good value for the price?

Yes

Are you happy with ConnectWise PSA's feature set?

Yes

Did ConnectWise PSA live up to sales and marketing promises?

Yes

Did implementation of ConnectWise PSA go as expected?

Yes

Would you buy ConnectWise PSA again?

Yes

Perfect on Cloud services and it helps create excellent and valuable reports on all the project activities and other project services. Easy to manage all the project documents and analytics, ConnectWise Manage is a reliable and useful solution with easy features and easy navigation. The ability for project team collaboration with the software is incredible.

ConnectWise PSA Feature Ratings

Organize and prioritize service tickets
9
Expert directory
9
Subscription-based notifications
9
ITSM collaboration and documentation
9
Ticket creation and submission
9
Ticket response
9
External knowledge base
9
Internal knowledge base
9
Customer portal
9
IVR
9
Social integration
9
Email support
9
Help Desk CRM integration
9