Constant Contact Needs Some Work
May 19, 2021

Constant Contact Needs Some Work

Casey Cleary (LION) | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Constant Contact

We have used it to assist a client with their marketing efforts since they were already using it. It was used as a CRM.
  • I didn't really think it was very user friendly
  • I prefer HubSpot
  • User experience needs some work
  • It doesn't have the same user friendly features that HubSpot has
  • I'd like to see a major update
  • I haven't seen enough data to give specific ROI numbers
  • We used this as a client already had it and we were assisting with it
  • The client felt they liked what it had to offer in terms of ROI
There is no real comparison, I find that Constant Contact does not have the same user-friendly interface as HubSpot. We used HubSpot and it's awesome. It has every tool we need for an all-encompassing sales and marketing software that will help deliver the results our clients are looking for.

Do you think Constant Contact delivers good value for the price?

Yes

Are you happy with Constant Contact's feature set?

No

Did Constant Contact live up to sales and marketing promises?

No

Did implementation of Constant Contact go as expected?

No

Would you buy Constant Contact again?

No

It is well suited if you have a smaller business or group of contacts to nurture and a limited budget, I just find there are other CRM software out there with more functionality so if you just need some simple contact [to] follow up and management this is [a] good option for you.

Constant Contact Feature Ratings

WYSIWYG email editor
6
Dynamic content
6
Ability to test dynamic content
4
Landing pages
6
A/B testing
4
Mobile optimization
5
Email deliverability reporting
6
List management
4
Triggered drip sequences
5
Dashboards
6
Standard reports
6
Custom reports
6
URL Validation
6
Link Tracking
7
Image Validation
5
Inbox Display
4
Email Accessibility Tools
5
Spelling and Grammar Check
6
Spam Testing
5
Email Previews
3