Helps me reach my clients easily
May 28, 2021

Helps me reach my clients easily

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Constant Contact

At my organization we use Constant Contact nearly everyday to interact with our customers and members. By easily creating emails and newsletters to be sent to all of our clients, we've seen higher opening rates, more clicks within emails, and higher engagement with our programs. We also use it to create various marketing campaigns and the process has been easy for our staff members to use.
  • Ease of use
  • Customer Service
  • Customization features
  • Value for money
  • Embedding videos needs updating
  • Frequent glitches within building designs
  • Increased efficiency
  • Increased client engagement
  • Effective data measuring tools
Overall we chose Constant Contact over Mailchimp because we felt the price was a better use of our non-profit funding. Reviews of Mailchimp showed led us to believe that Constant Contact was easier to use and had better customer service. We've found that Constant Contact has great customization features that are easy to train our staff on how to use.

Do you think Constant Contact delivers good value for the price?

Yes

Are you happy with Constant Contact's feature set?

Yes

Did Constant Contact live up to sales and marketing promises?

Yes

Did implementation of Constant Contact go as expected?

Yes

Would you buy Constant Contact again?

Yes

Easy Projects, Microsoft 365 (formerly Office 365), Daxko Operations
Constant Contact works really well for small to medium sized companies. You can easily create branded newsletters or emails, edit templates, and integrate items such as videos and images into your templates. We use the analytics feature frequently to determine what is connecting with our members verse what is not working well. I'd say the software would be more challenging if you had a large organization because importing contacts can be challenging.

Constant Contact Feature Ratings

WYSIWYG email editor
10
Dynamic content
10
Ability to test dynamic content
9
Landing pages
10
A/B testing
8
Mobile optimization
9
Email deliverability reporting
10
List management
7
Triggered drip sequences
7
Dashboards
10
Standard reports
9
Custom reports
8
URL Validation
9
Link Tracking
9
Image Validation
7
Inbox Display
8
Email Accessibility Tools
10
Spelling and Grammar Check
10
Spam Testing
9
Email Previews
10