ContactPigeon is so much more than an email marketing platform
March 26, 2021

ContactPigeon is so much more than an email marketing platform

Makis Paraskevopoulos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ContactPigeon

Although initially selected for the creation and execution of our email marketing services, ContactPigeon was very quickly preferred for other features, such as pop-ups and push notifications. In any case, it is now a key element in user segmentation and an integral part of our overall conversion rate optimization strategy.
  • Push, Popup & Email Automation
  • Support Team
  • User Segmentation
  • Product Recommendation AI
  • Data presentation
  • UI
  • Email Οpen Rate +37% so far
  • Email CTR +89% so far
I have been using Mailchimp for many years. I was quite skeptical about whether ContactPigeon would meet my high requirements. After six months, I dare say that it doesn't lag behind in anything and I personally found many more extremely useful features that I was totally unaware of in the past.

Do you think ContactPigeon delivers good value for the price?

Yes

Are you happy with ContactPigeon's feature set?

Yes

Did ContactPigeon live up to sales and marketing promises?

Yes

Did implementation of ContactPigeon go as expected?

I wasn't involved with the implementation phase

Would you buy ContactPigeon again?

Yes

It is a platform with all the requisite features to meet the needs of a complete digital marketing campaign: email marketing with countless automation rules, pop-ups that serve as simple sign-ups or even as cross-sell and up-sell tools, push notifications with ready-made templates for vital functions like browse and cart abandonment, the ability to create offsite landing pages, creation of Facebook ads, and much much more. I really can't think of one scenario in which ContactPigeon won't provide solid solutions.

Using ContactPigeon

  • Email
  • Push notifications
  • Pop-ups
  • User segmentation according to product preferences
  • Product recommendations based on AI
  • Onsite cross-sells
  • Onsite up-sells
  • Price drop reminder
I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.

ContactPigeon Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
None
ContactPigeon provides everyone with premium support.
There are so many email automation options and it can be quite confusing the first time. But I didn't have to do anything alone. Since day one, I created automations, from browse and cart abandonment to much more sophisticated approaches, in perfect collaboration with the support team.
It is honestly the best support team I've ever seen, always ready and willing to help.