Overall Satisfaction with Conversica
We use it across recruiting and retention functions to connect with leads and student who've become unresponsive.
- Provides timely, professional communication.
- Provides easy to use performance dashboards.
- Provides great account service.
- Provide insights/trends into AI's learning that could be applied to non-Conversica elements of our business.
- Provide white papers or reports on trends across their portfolio.
- Standardize dashboard elements and provide real time AND snapshot reports.
- Trending toward positive ROI, it's still early.
- Recruitment teams are reporting confusion by the lead on who's the lead - human or AI.
- Allowed for scale of personal messaging with appropriate follow up.