Automated client nurturing rather than just email marketing!
June 06, 2018
Automated client nurturing rather than just email marketing!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Conversica
It takes nurturing and individualized attention to convert a list of leads to a loyal customer base and, working from a database of hundreds of thousands, this simply cannot be done without a massive sales team with huge overhead. The individualized attention each lead appears to get along with persistent follow-up is what gets leads to our side of the fence then feeds them to our salespeople to close and win. Conversica's customer service is unparalleled and their customer experience team, Derik specifically, is outstanding - a wealth of knowledge with the patience to walk folks of any technical background through the process of getting up and running.
- Customer Experience
- Robust API
- Nurturing large lead databases
- Lead uploads could be a bit more flexible
- There could be more online resources
- Conversica allows us to tap into our database like no other email marketing tool can.