Bring on more custom fields!
Updated January 19, 2021

Bring on more custom fields!

shaylah manning | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Conversica

It is being used across the organization and it addresses members who recently quit their membership.
  • Response rates are high
  • Set conversations, not much room to create own emails.
  • It has positively had an ROI as some members have decided to come back.
Our rep is constantly reaching out to us and working with us.
It could be better with more customization and the ability to add in lists easier. The template base is difficult when you have multiple staff running the program.
We haven't used anything else or looked at any other tools. This works for us now, but I'm hoping improvements come in customization.
It is suited for starting initial conversations.

Remote Working Experience with Conversica