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Conversica Delivered Automated Lead Processing For Us
March 17, 2022

Conversica Delivered Automated Lead Processing For Us

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Sales AI Assistant

Overall Satisfaction with Conversica

Conversica for our company is used to nurture leads along to a point of communication. Leads come in from various channels like tradeshows, the website, paid digital advertising, etc.. and these leads are followed up with by a few different Conversica bots to garner interest and ultimately to encourage people to reply and interact with our team.
  • The onboarding team did a great job.
  • The concept itself seems to really work and prioritize leads for us.
  • The platform is easy to work with.
  • The platform will notify lots of team members by default, but this can be turned off easily.
  • Automation
  • Support from the Conversica staff
  • Customization
  • Many more leads being processed
  • My guess is 10x ROI on leads we were bringing in
  • Time saved

Do you think Conversica delivers good value for the price?

Yes

Are you happy with Conversica's feature set?

Yes

Did Conversica live up to sales and marketing promises?

Yes

Did implementation of Conversica go as expected?

Yes

Would you buy Conversica again?

Yes

I can speak to Conversica as a tool for sales development. This process works very well at this point and we are at the point where our lead development reps get assigned and notified when people reply to our automated emails. A very slick feature of the product is that it ties in very nicely with Salesforce.com so that when you're looking at a lead profile, it will display all of the automated and human interactions so far. Conversica for our company is used to nurture leads along to a point of communication. Leads come in from various channels like tradeshows, the website, paid digital advertising, etc.. and these leads are followed up with by a few different Conversica bots to garner interest and ultimately to encourage people to reply and interact with our team.