Cornerstone OnDemand - Med Device Industry usage experience
December 28, 2015

Cornerstone OnDemand - Med Device Industry usage experience

Don Hedeman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cornerstone OnDemand

Our entire organization uses Cornerstone OnDemand. We use it to document training for our Quality Management System, Health & Safety, as well as product training for field personnel.

The problem that Cornerstone OnDemand addresses is that it allows us to manage a Learning Management System for a medium to large size organization that is growing.

  • Ability to configure system and add custom fields is easy. This is important because as the business grows it may require the system to be used in ways that it had not been previously.
  • Layout is visually appealing and intuitive for most users. This is important because it does not require a great deal of time to introduce a new user on how to use Cornerstone OnDemand.
  • Enrollments are simple with the use of departments or customized groups. This can save a lot of time for the administrator as they can essentially do batch enrollments for large groups of individuals.
  • I am not aware of a way to distribute reports and dashboards to managers via email automation.
  • I am not aware of a way for Cornerstone OnDemand to batch overdue emails to managers so as to reduce the amount of emails upper management receives.
  • Electronic signature button is not always activated after completing all learning objects. This requires individuals to exit and re-enter the training to use this feature.
  • Reduction in overdue trainings due to ease of use and email reminders.
  • Improved reporting functionality for managers.

Cornerstone OnDemand is best suited for an organization that already has existing learning / training content and requires a way to document individuals as having read or taken an assessment on the content. The email notification feature within the software can help send out periodic reminders.

This software may be less appropriate for an organization with an already established electronic document control system. Organizations with an already established electronic document control system would be advised to see [about] incorporating a training system into their document control system.

Cornerstone OnDemand Feature Ratings

Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Compliance tracking and reporting
Not Rated
Corporate goal setting
Not Rated
Subordinate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
8
Performance plans
Not Rated
Plan weighting
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Rater nomination workflow
Not Rated
Review reminders
Not Rated
Workflow restrictions
Not Rated
Multiple review frequency
Not Rated
Reporting
7
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Customized Application Form
Not Rated
Resume Management
Not Rated
Duplicate Candidate Prevention
Not Rated
Candidate Search
Not Rated
Applicant Tracking
Not Rated
Collaboration
Not Rated
Task Creation and Delegation
Not Rated
Email Templates
8
User Permissions
9
Notifications and Alerts
8
Reporting
Not Rated

Using Cornerstone OnDemand

550 - Everybody in the organization uses Cornerstone OnDemand.
3 - In our organization we have two people that support Cornerstone OnDemand. One of the resources is in IT, one is in Instructional Programs, and the third is in Quality Assurance. In terms of skill to support Cornerstone, OnDemand you really just need a firm understanding of the fundamentals, which the company goes over in the beginning (includes security roles, curriculum building, email administration, etc.)

Cornerstone OnDemand Support

When I call the support line my call is answered within minutes and if I don't receive a solution I always receive an email follow-up within 24 hours.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None

Using Cornerstone OnDemand

Overall this is a very easy to use system. I help manage a lot of content within the system and I do not have an IT or computer system background. Since using Cornerstone OnDemand they have implemented a lot of improvements including better versioning control (when a new revision for a material is available) and how to people train on the new revision. Going forward I would also like to see improvements in terms of emailing reports and dashboards to managers.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Convenient
Feel confident using
None
  • Enrollments
  • Creating custom groups
  • Managing In-person training events that happen outside of the system (ILT feature)