Cornerstone as a key partner
Updated February 07, 2019

Cornerstone as a key partner

Anne Pasquel Margeotte | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cornerstone OnDemand

We recognised the need to implement an online recruitment tool to standardise the recruitment process through one simple, central system.

This online tool also had to facilitate the introduction of assessments for external recruitment and to accommodate the different requirements within LuxairGroup, properly educating managers to be responsible for their own recruitment and to execute all requests and approvals online.

We also wished to find a recruitment solution which could offer the scope and possibility to develop beyond recruitment and towards a more business strategic talent acquisition.

Cornerstone offered us the best opportunity to use the same provider for their entire workforce and for every stage in the employee lifecycle. Having already used Cornerstone for training, LuxairGroup understood the benefits of the technology.

Close cooperation between Cornerstone and LuxairGroup helped to configure the system efficiently. Whenever LuxairGroup faced any particular difficulties, Cornerstone provided assistance by organising a workshop to demonstrate how to address and overcome them.

  • Professionalised recruitment. Every aspect of recruitment is now centralised, aligning and standardising recruitment processes across every individual role. LuxairGroup has also done away with laborious paper hiring requests and approvals.
  • Automatised processes. LuxairGroup has compiled the data for 300 different job descriptions to provide hiring templates for managers and configure automatic emails to improve the overall communication. An SAP interface has enabled the HR database to be automatically updated when a candidate accepts an offer, greatly reducing administration and improving data accuracy.
  • Changed company behaviours. LuxairGroup has succeeded in educating managers how to use this new recruitment tool, changing their behaviour. Managers no longer have to seek physical signatures for approval and make all hiring requests online rather than at weekly meetings.
  • Improved employer branding. Three job profile videos have been shared and watched all around the world and at job fairs, potential employees are willing to wait for hours to meet a LuxairGroup representative. The company has even been nominated for an award for the most attractive employer in Luxembourg.
  • Moved beyond recruitment. This new system has helped LuxairGroup to evolve beyond recruitment towards talent acquisition, moving into a more strategic business position. LuxairGroup is now implementing Cornerstone solutions throughout its talent management cycle.
  • Too complex on the administration side, it should be more user-friendly for administrators. It's more focused on end users.
  • An improvment of the GPS teams and their support on "cases" would be very usefull as this is time consuming.
  • The system and the way its build has created opportunities and bainstorming to find solution how to better use it. It has created opportunity
  • It a good system to sty up to date in terms of new features and new options - being on track for exemple on the Recruitment 2.0
We selected cornerstone to have one suite as we implemented cornerstone for the training part before and we wanted to have the same system.
Improved hiring efficiency.
LuxairGroup has successfully simplified and slimmed down all HR administration, with faster approvals and immediate launch of new jobs. Pre-screening was previously the most time-consuming part of recruitment but has now been reduced by a third, enabling onboarding to be completed on time and helping the business achieve its KPIs.

Cornerstone OnDemand Feature Ratings

New hire portal
Manager tracking tools
Compliance tracking and reporting
Corporate goal setting
Subordinate goal setting
Individual goal setting
Line-of sight-visibility
Performance tracking
Performance plans
Plan weighting
Manager note taking
Not Rated
Performance improvement plans
Review status tracking
Rater nomination workflow
Review reminders
Workflow restrictions
Multiple review frequency
Create succession plans/pools
Candidate ranking
Candidate search
Candidate development
Job Requisition Management
Company Website Posting
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Customized Application Form
Not Rated
Resume Management
Duplicate Candidate Prevention
Candidate Search
Applicant Tracking
Task Creation and Delegation
Email Templates
User Permissions
Notifications and Alerts

Using Cornerstone OnDemand

cause it has its pros and cons
1500 - 








6 - 

People being system oriented, with our organisation only in Human resources, as we are system owner and IT for the "adaptation part".

The support can only be done by people certified with Cornerstone.

  • emails configuration and settings
  • Cases linked to the candidate management.
  • cases linked to administration and configuration - impact of changes on current process
  • Integration of new features like multipostings - Broadbean
  • Integration of content on Learning, like Linked In Linda
  • We our now thinking of redesigning or selection process integrating video interviews for some jobs.
  • We might use more features on cornerstone according to the evolution of our people's need internally
  • We will use more content on Learning and increase dynamism on people's development.
  • We will develop more the mobile recruiting and probably integrate video recruiting in the future.
In general we are now used to use cornerstone and for the time being we consider renewing the contract. However, we miss support and real reaction, solution finding on current issues.
Like to use
Well integrated
Feel confident using
Unnecessarily complex
Difficult to use
Requires technical support
Slow to learn
  • The carroussel - reviewing candidates'cv
  • The learner home, and the paylist
  • the manage candidate function
  • Template management
  • Job descriptions
  • Administration of Cornerstone and configuration
Yes - Lumesse for recruiting (old M.Ted)
  • Existing Relationship with the Vendor
  • Third-party Reviews

We decided to buy the cornerstone Suite cause, we were already using the lms of cornerstone and wanted to have a smooth transition on employee experience and use one system.

With more contact and support from cornerstone. More help rather than sales minds

Cornerstone OnDemand Support

Cases are not being answered properly, nor solutions can't be found.

For the time being, support is not really existing with CSOD

Kept well informed
Slow Resolution
Poor followup
Less knowledgeable
Problems left unsolved
Escalation required
Difficult to get immediate help
Need to explain problems multiple times
Support doesn't seem to care
Slow Initial Response
No - Considering the long time Relationship with Cornerstone I would not pay for premium support as a standard support must be first put in place.
During a Client Success review. With our client success manager,we had some exceptional support from his side to be able to face some issues with other eyes.