Beginners only. Learning only.
Updated November 16, 2021

Beginners only. Learning only.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • Learning Suite

Overall Satisfaction with Cornerstone OnDemand

We use it to register customers for instructor led courses, events that we have for our external customers as well. We also use it for storing their training records for any courses or certifications they have take thru us. We use it for signing up customers for virtual training via Zoom. We also have them take online courses. The product is also used for internal employees as well to get their much needed professional development hours.
  • It is user friendly.
  • It helps us track their learning.
  • It also helps us keep good records of training.
  • Making changes quicker.
  • Listening to the customer base about the improvements.
  • Completions of mandatory training going up every year.
  • Ease of use for professional development.
We use it for external clients.
I don't really have anything else to compare it to as I have never used a talent management system before this one. I like the Learning Module and we will hopefully continue to use for a few more years.

Do you think Cornerstone OnDemand delivers good value for the price?

Yes

Are you happy with Cornerstone OnDemand's feature set?

Yes

Did Cornerstone OnDemand live up to sales and marketing promises?

No

Did implementation of Cornerstone OnDemand go as expected?

No

Would you buy Cornerstone OnDemand again?

Yes

It is easy to teach new users how to administer in Cornerstone. I think that it is easier for our customers to use than our last LMS which was called Training Partner. It helps us track their learning milestones and store their ongoing learning. It is overall very user friendly.

Cornerstone OnDemand Feature Ratings

Compliance tracking and reporting
7
Task Creation and Delegation
8
Email Templates
8
User Permissions
9
Notifications and Alerts
8
Reporting
9
Course authoring
10
Course catalog or library
10
Player/Portal
10
Learning content
9
Mobile friendly
3
Progress tracking & certifications
8
Assignments
10
Compliance management
4
Learning administration
10
Learning reporting & analytics
10

Using Cornerstone OnDemand

40 - Training of their customers. They all have different customers that are across the State of Tennessee and within the University of Tennessee.
10 - Everyone does this as their second job. We have admins across all our organizations, but no one does this full time.
  • Holding transcripts
  • Sign up for in person classes
  • Certifications
  • Online courses
  • To track mandatory training
  • zoom and live webinar signups.
We really just don't want to switch and spend money on an unknown lms at this point.
ProsCons
Like to use
Well integrated
Quick to learn
Feel confident using
Unnecessarily complex
Requires technical support
Inconsistent
Cumbersome
Lots to learn
  • new user sign up
Yes - Training Partner
  • Product Features
We needed something with a cart and use of purchase.. but the product was never met to hold invoices, etc.. and that was misrepresent in the sales. We had to spend a lot of money making our own to talk to cornerstone.
we would have found out more about the financial part and if it was really workable for our organization.
Overall, after months of learning the product and training others it works, and our customers do not complain like the did for Training Partner.

Cornerstone OnDemand Support

It used to be a 10 when we had our own person we could go to for the tough questions. Now that we do not have that assistance can be very frustrating.
ProsCons
Quick Initial Response
Slow Resolution
Poor followup
Less knowledgeable
Problems left unsolved
Escalation required
Need to explain problems multiple times
Support doesn't seem to care
When we used to have an assigned person to our organization. That happened all the time.