Overall Satisfaction with Cornerstone OnDemand
[Cornerstone OnDemand] is used organization wide. We have a complex, co-op type of setup with many subordinated divisions that function as isolated business entities. We get regularly audited and have highly individualized needs. Cornerstone [OnDemand] enables us to have unique settings across many areas for a variety of divisions. Unique performance reviews, welcome pages, and training needs across divisions enable us to operate each division uniquely.
- Reporting: completely customized reporting modules allows us to have targeted and specific analytics
- Automated learning: The learning assignment tool enabled automatic and varied learning assignments to a variety of audiences.
- Performance reviews: Enable us to have very complicated and automated performance review assignments.
- The forms functionality is old and very "windows-95" looking, would love to see this improved.
- Building performance reviews can be very "steppy," we would love to see you be able to do this in the flow of work.
- I would also love to see the ability to customize the look and feel of the custom page widgets more.
- I was not a part of the initial purchase decision to run with Cornerstone.
I have not used anything else.
Do you think Cornerstone OnDemand delivers good value for the price?
Yes
Are you happy with Cornerstone OnDemand's feature set?
Yes
Did Cornerstone OnDemand live up to sales and marketing promises?
Yes
Did implementation of Cornerstone OnDemand go as expected?
Yes
Would you buy Cornerstone OnDemand again?
Yes
Cornerstone OnDemand Feature Ratings
Using Cornerstone OnDemand
5000 - These range entirely from front-line support (call center) to Database development and Capital Markets.
4 - Myself (system admin) and instructional designers all have a daily hand in the platform. There are others as well, but they tend to use the platform as administrators "part time"
- Diverse audience/customizations for them
- Compliance and required training
- Performance management
- Housing 24 unique businesses within the same portal
- Utilizing Performance tasks to deliver SOC forms
- Using competencies as a form to organize job descriptions
- Skills development and tracking
Configuring Cornerstone OnDemand
Cornerstone OnDemand Support
Pros | Cons |
---|---|
Knowledgeable team Problems get solved Kept well informed No escalation required Support understands my problem Support cares about my success | Slow Resolution Slow Initial Response |
No, but I was not a part of initial purchase decisions.
Yes - Yes, there have been many instances of errors or defects that were corrected fairly quickly.
We have been working on implementing Webex connections with our LMS, and we had some issues. Resolving the issue required going back and forth quite a bit until we were ultimately able to resolve the issue. CSOD service reps helped connect us with the engineers to resolve the issue. Now working well!
Using Cornerstone OnDemand
Pros | Cons |
---|---|
Like to use Easy to use Well integrated Consistent Convenient Feel confident using | Unnecessarily complex Requires technical support Lots to learn |
- Custom Reporting
- Building training items
- Customization
- Building performance tasks
- Building tests and forms
- Self-registration
Yes - The app has been improved greatly in recent years--it is not up to parity with the legacy LMS but is getting there.