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Coupa Review
July 27, 2021

Coupa Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Coupa Procure
  • Coupa Invoice
  • Coupa Strategic Sourcing
  • Coupa Supplier Management
  • Coupa Advantage

Overall Satisfaction with Coupa

Coupa has become our single source of truth to solve the precious mysteries of spend analytics and control over spend management. The controls this provides now is being able to measure and effect changes in our environment
  • Customized approval flow processes
  • Self serve reporting and analytics
  • Sourcing
  • Automated reminders and messaging
  • SIM (supplier information management) on boarding
  • Better staffing to support scoping new business.
  • Better and faster ticket issuing/closing process
  • SIM (supplier information management)
  • Approval hierarchy customization
  • Reporting
  • Visibility
  • Spend analytics
  • Spend management
  • Supplier management
  • Audit management
Oracle really lacks the reporting and analytics that we’ve found in Coupa. In Oracle, we had to have a dba on staff in order to field the reporting questions. In Coupa, every user has capabilities of their own to grab the reporting they need this is a huge time saver for us and helps our efficiency.

Do you think Coupa delivers good value for the price?

Yes

Are you happy with Coupa's feature set?

Yes

Did Coupa live up to sales and marketing promises?

Yes

Did implementation of Coupa go as expected?

No

Would you buy Coupa again?

Yes

Coupa is especially well suited for businesses using indirect spend as a model. Coupa is especially customizable when it comes to the approval Req and invoice process. [I feel] Coupa contracts basic is almost a worthless product since it creates so much double effort to log new areas and co tracts under one order.