Easy to use and support
January 17, 2020

Easy to use and support

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with cPanel

We use cPanel as a web hosting control panel. We offer it to our clients to help manage their websites easier. I also personally use it to manage my own servers and clients' websites. It easily allows us to manage DNS and offer email with hosting in a single easy to manage solution.
  • Manage DNS.
  • Manage email.
  • More web mail options.
  • More themes.
  • Licensing costs have been going up.
  • Expensive to offer to individual server clients.
cPanel ease of use has by far surpassed other control panels such as Plesk and Webmin. It’s easy to understand. Easy to implement. And always functions correctly. Software support is great and they are always prompt in acknowledging and issues. Also online documentation is always vast and available via different outlets.
Support has always been prompt and helpful from cPanel. There is also a huge amount of online resources available to learn or troubleshoot any issues. Forums communities social pages knowledge bases aa well as direct customer support that has always been us, representatives. overall support is superior and always available.

Do you think cPanel delivers good value for the price?

Yes

Are you happy with cPanel's feature set?

Yes

Did cPanel live up to sales and marketing promises?

Yes

Did implementation of cPanel go as expected?

Yes

Would you buy cPanel again?

Yes

cPanel is best for managing different domains its WHM master control panel is great creating sub cPanel accounts. It’s great for hosts or designers managing clients. It allows easy separation of data so manage individual accounts easier with separate logins. If you have a single domain is also a great option.

cPanel Feature Ratings