Cradle points disappoint.
February 24, 2022

Cradle points disappoint.

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Software Version

COR IBR600B Series

Overall Satisfaction with Cradlepoint Routers

Our organization is an MSP that has partnered with a large healthcare provider to stand up a mobile medical unit to assist patients all over the country. We purchased a few of the cradle point devices to install in the units with a full network cabinet, in addition, to building out a full HIPAA secured mobile workstation.
  • Better than other solutions for integration with full network cabinet.
  • Better build quality that others.
  • External antenna connector.
  • Throughput was not great compared to similar solutions with same sim cards.
  • Paid management portal.
  • Overly complicated setup mainly due to the paid management portal.
  • Rugged build quality.
  • Failover capability.
  • External antenna.
  • For the price I don't think it effectively "wow'd" the client.
  • Throughput caused our network service to not be fully utilized.
We have used Verizon partners for hotspots as well Inseego and jetpacks Mainly... We decided to take a chance with cradle point as they have 2 sim slots with failover as well as high build quality and external antenna As I have mentioned a few times already we had some issues with performance and with such a steep price tag and paid management portal which we would probably not move forward with these again.

Do you think Cradlepoint Routers delivers good value for the price?

No

Are you happy with Cradlepoint Routers's feature set?

Yes

Did Cradlepoint Routers live up to sales and marketing promises?

No

Did implementation of Cradlepoint Routers go as expected?

Yes

Would you buy Cradlepoint Routers again?

No

If redundancy (dual sim slots for failover) and minimal hardware is what you are looking for then the cradle point does a great job and with the option of an external antenna, it adds lots of versatility to the setup. However, the throughput and the management portal really put a damper on our opinion of going with this product again as the throughput was around half of that of other solutions with the same card.