Intuitive platform with great SFA capabilities
December 28, 2021

Intuitive platform with great SFA capabilities

Vereshchak Oleksandra | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Creatio

With Creatio, we manage our sales and marketing processes within our organization. The system
stores all customer information, communication history, and helps to manage orders. In addition, we run personalized marketing
campaigns that boost customer engagement and increase sales. The system also
helps us track sales reps’
KPIs, define areas for improvement, and work on employee development plans based on the results achieved.
  • Creatio is a very intuitive and flexible solution ensuring instant access to customer information.
  • Thanks to analytics and reporting, it’s easier to monitor sales reps’ activities and define areas for improvements.
  • In new releases, we expect integration with messengers to allow us to communicate with customers directly from the system
  • Creatio ensured operational transparency and helped increase our sales team's efficiency.

Do you think Creatio delivers good value for the price?

Yes

Are you happy with Creatio's feature set?

Yes

Did Creatio live up to sales and marketing promises?

Yes

Did implementation of Creatio go as expected?

I wasn't involved with the implementation phase

Would you buy Creatio again?

Yes

Affordable interface, high-quality technical support
high-quality technical support
Creatio
is a well-suited solution for prospecting to new customers and developing
relationships with the existing ones.

Creatio Feature Ratings

Visual Modeling
10
Drag-and-drop Interfaces
10
Platform Security
10
Platform User Management
10
Reusability
10
Platform Scalability
10