CrowdCompass is Intuitive and Cuts Down on Print Material!
Updated September 24, 2019
CrowdCompass is Intuitive and Cuts Down on Print Material!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with CrowdCompass
We use CrowdCompass for our Client's corporate events and training meetings. We use it across the entire organization. It really helps to cut down on printing and spending collateral since all of the information can be put in an attendees hands.
- Design and Buildout
- Push Notifications
- Branding for your Event/Organization
- Time turnaround for customer support questions
I would like to keep other product names out of my review, but I know other apps are more difficult to build out and aren't intuitive to the average user. It is super easy to train new employees on the platform and copy past event elements and bring them to new apps!
Do you think CrowdCompass delivers good value for the price?
Yes
Are you happy with CrowdCompass's feature set?
Yes
Did CrowdCompass live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of CrowdCompass go as expected?
Yes
Would you buy CrowdCompass again?
Yes
Using CrowdCompass
2 - Program Planners
- Communication with Guests
- Cut down on cost of printed collateral
- Guests can interact with one another
- We love the maps tool for events with multiple locations or buildings!
- Push notifications help us interact directly with all of our guests without using a microphone or being obnoxious.
- We hope to use it as a platform to communicate far before the event even occurs. Instead of just at the event.
Evaluating CrowdCompass and Competitors
Not Sure
- Product Features
- Product Usability
- Existing Relationship with the Vendor
It was easy to add CrowdCompass to our existing Cvent work as it is easy to use and integrated with other Cvent systems. The most important thing is that it looks pretty and is easy to use even if you don't put a massive amount of time into building out the app.
Look more into price negotiations!
CrowdCompass Implementation
- Implemented in-house
- Third-party professional services
- Making sure people downloaded the app and looking/using notifications
CrowdCompass Support
| Pros | Cons |
|---|---|
Quick Resolution Knowledgeable team Problems get solved Kept well informed No escalation required | Difficult to get immediate help Slow Initial Response |
Always - our support manager is always available - he is wonderful!
Using CrowdCompass
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Notifications
- Icon/integrated weblinks
- Uploads of information are some time difficult