Great Event App with all the features you need
Updated July 20, 2019
Great Event App with all the features you need
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with CrowdCompass
We use CrowdCompass at our flagship events such as our annual conference. The app has really helped us to streamline communication and distribution of materials for attendees, increased attendee engagement through live polling, live Q&A, gamification and enhanced networking capabilities and helped us to reach our goal of going paperless at these events.
- The app is easy to navigate and set up so it does not require a lot of time and training to implement.
- Includes all of the features you need such as live polling, live Q&A, surveys, gamification, attendee messaging and contact sharing, etc., which has had a significant effect on attendee engagement at our flagship events.
- As a leader in the events industry, Cvent is always introducing new updates and features to stay up to date with the latest technology and trends in the market.
- It is fairly expensive and you pay per event so it isn’t feasible for us to be able to use at our smaller scale events.
- Login process can be a little confusing and requires several steps but they have made improvements to this process.
- Increased attendee engagement at our flagship events
- Reduced printing costs by allowing us to include documents and presentations directly in the app
- Increased networking amongst attendees
- Increased attendee satisfaction and feedback
We have not used another event app
Using CrowdCompass
6 - They are all part of the conference team
6 - CrowdCompass is pretty user friendly so it was easy to train staff members to use, but having a standard template to use for all events is helpful in making sure things are consistent when you have multiple users creating events and uploading content across different regions
- Helps increase attendee engagement before, during and after events
- Makes it easy to distribute materials to attendees and saves on printing costs
- Increases networking opportunities
- Makes sessions more interactive
- Live polling through the app has become a big part of our events and allows attendees to participate in the discussions
- We use push notifications to help notify attendees of important details and direct them to the next sessions
- The activity feed in the app has been a great tool for increasing attendee engagement and interaction and encourages them to post about the event on social media
- Session Scanning
- Social Wall
- Integration with event registration platform
- Beacon alerts
Evaluating CrowdCompass and Competitors
- Product Features
- Product Usability
- Product Reputation
- Vendor Reputation
The most important factor was having the functionality that we needed and making sure it was easy to use from both a planner and an attendee perspective
We might look for other lower cost solutions for our smaller events
CrowdCompass Implementation
- Implemented in-house
Change management was minimal
- Figuring out how we wanted the overall design to look
- Deciding what features we wanted to implement
- Learning what can and can't be changed after publishing an event
CrowdCompass Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - Yes
Our project manager checks in with me before every event even though I don't typically need any support and they follow up after the event to highlight some key metrics from the event.
Using CrowdCompass
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Duplicating events
- Importing content
- Customizing the content and design
- Logging in to the app as an attendee
- Live Polling
- Live Q&A