Robust system full of useful resources
January 13, 2022

Robust system full of useful resources

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Falcon Enterprise

Modules Used

  • Falcon Overwatch
  • Falcon Services (Incident Response & Proactive Services)

Overall Satisfaction with CrowdStrike Falcon Endpoint Protection

We use this to monitor any issues that come regarding the execution of scripts or files that we would otherwise not be aware of. The detailed reports and alerts they send are perfect to ensure that none of our user's workstations get affected or attacked in ways we would not know about if we didn't have CS.
  • Reporting
  • Alerting
  • Monitoring
  • Some of the alerts could be a little more clear - layman's terms for some items would help
  • Some of the menu options are a bit confusing and clunky
  • Support is great but can be challenging to access
  • Peace of mind regarding security
  • Fully automated so we don't have to spend time running checks
  • Doesn't take up too much computing power on users machines
Yes - TrendMicro. We found TrendMicro to be out of date and not as functional or as advanced.
Recommendation from other MSPs

Do you think CrowdStrike Falcon delivers good value for the price?

Yes

Are you happy with CrowdStrike Falcon's feature set?

Yes

Did CrowdStrike Falcon live up to sales and marketing promises?

Yes

Did implementation of CrowdStrike Falcon go as expected?

Yes

Would you buy CrowdStrike Falcon again?

Yes

We've had users have some scripts execute at the iexplore.exe level that would have caused some issues but CS automatically blocked them and reported to us. Other times, it has inadvertently blocked items that didn't need to be blocked. Fortunately, we can work with their responsive support team to make exceptions.

CrowdStrike Falcon Feature Ratings

Anti-Exploit Technology
8
Endpoint Detection and Response (EDR)
9
Centralized Management
8
Infection Remediation
8
Vulnerability Management
9
Malware Detection
9