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Digital quality management on a global scale
Updated November 10, 2021

Digital quality management on a global scale

Joe Hawkes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Crownpeak Digital Quality Management (DQM)

Grant Thronton use Crownpeak Digital Quality Management (DQM) to monitor the quality of our websites in over 50 countries. As a global brand, it's critical that our online presence reaches the same high standards and consistency in all corners of the world. Crownpeak Digital Quality Management (DQM) gives us the oversight we need to achieve this.
  • Oversight of multiple websites in a single platform
  • Easy management of quality checkpoints
  • Simple and easy-to-use interface
  • Scans are weekly, so it can take seven days for the platform to reflect fixed issues
  • Unable to pause or hide checkpoints while global issues are being resolved
  • Crownpeak Digital Quality Management (DQM) helps us to ensure our website visitors have a positive experience
  • As a marketer, I am better able to reach my objectives around usability, accessibility, and SEO using Crownpeak Digital Quality Management (DQM).
Crownpeak Digital Quality Management (DQM) is very easy to use. Our web editors require minimal training and can simply log in and get going from day one on the platform.
The support team is sometimes slow to respond, and on a couple of occasions I've had to raise the same issue multiple times. However, they are always helpful and will always work to find a solution.
Crownpeak Digital Quality Management (DQM) is the only tool of its type I have used.

Do you think Crownpeak Digital Accessibility and Quality delivers good value for the price?

Yes

Are you happy with Crownpeak Digital Accessibility and Quality's feature set?

Yes

Did Crownpeak Digital Accessibility and Quality live up to sales and marketing promises?

Yes

Did implementation of Crownpeak Digital Accessibility and Quality go as expected?

Yes

Would you buy Crownpeak Digital Accessibility and Quality again?

Yes

Optimizely Digital Experience Platform (formerly Episerver DXP), Moz, Google Analytics
Crownpeak Digital Quality Management (DQM) is well suited to any organization with multiple online services that need to be monitored for quality. This can be as simple as ensuring copyright dates are up to date, or as complex as identifying issues in the source code that require development. Crownpeak Digital Quality Management (DQM) would be less useful for a company that has just one website.

Using Crownpeak Digital Quality Management (DQM)

50 - Mostly digital marketing managers in many offices across the world.