Item: Crownpeak CMS
Rating: 8
Author: Verified User

Overall Satisfaction with Crownpeak DXP

Use Cases and Deployment Scope

Crownpeak DXM is used to host and manage our main websites. It allows us devs to create rich templates and at the same time allows content managers to change the content without having to get the engineering team involved.

Pros and Cons

Pros

Ease of changing content
Can create multiple types of pages from a single template
Manage files in one place

Cons

Templates are hard to design; only developers really can interact with the templates
Need a better way to allow marketing teams to design quick templates, like drag-and-drop designer
Takes some time to get used to different features

Return on Investment

Reduced reliance on IT resources
Improved digital experience
Improved speed to market

Key Insights

Do you think Crownpeak CMS delivers good value for the price?

Not sure

Are you happy with Crownpeak CMS's feature set?

Yes

Did Crownpeak CMS live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Crownpeak CMS go as expected?

Yes

Would you buy Crownpeak CMS again?

Yes

Support Rating

Support is always prompt and thorough--always responds in a timely manner

Usability

It is very easy to use, after you get used to all the quirks and understand how to use all of the features

Likelihood to Recommend

It is well suited for medium-level websites in my opinion. I believe the more complicated and advanced a site is, the harder it will be to maintain in Crownpeak DXM. This is well suited for environments where design does not drastically change a lot but content is updated more often. It is appropriate in most cases but takes some time to learn.

Crownpeak CMS Feature Ratings

Comments

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Great tool, great experience