Great software for SaaS companies
August 06, 2020
Great software for SaaS companies
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Custify
Custify is definitely used by the whole organization, from sales to product development. The biggest problem we use Custify for is churn management. We love that we can create a segment and use those created segments to keep track of absolutely anything. We can now look at the health scores of the accounts, 360 customer views, create playbooks, and much more, all in one system.
- Playbooks
- Health scores
- Lifecycle
- Custom tracking
- Reporting: in development.
- Positive impact on churn reduction.
- Easy view of the customer onboarding progress.
- Playbooks make contacting a specific group of clients very easy.