End to End Solutions for Client Retention
November 08, 2021
End to End Solutions for Client Retention
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with CustomerSuccessBox
In our organization, CustomerSuccessBox is used to manage the client and relationship data across teams (Customer Sucess, Implementation, and Support Team).
It has been a great tool to manage, analyze and visualize the account health and relationship with us.
It help us to provide insight to create successful strategies.
It has been a great tool to manage, analyze and visualize the account health and relationship with us.
It help us to provide insight to create successful strategies.
- Relationship Health
- Account Usage
- Modules usage
- Logs
- Gmail sync
- Alert for further actions required
- Auto Tasks and List creation
- Nothing as of now, but if there would be a mobile App that would be handy to operate it.
- Client Retention
- Engagement Tracking
- Modules usage insight
CustomerSuccessBox provides a great UI where I can manage all the activities related to a client in a single window.
This helps to update and focus on key tasks related to the client.
Small insights graph helps to quickly analyze the client's health towards our product.
The customizable filters are a great help in sorting the data.
This helps to update and focus on key tasks related to the client.
Small insights graph helps to quickly analyze the client's health towards our product.
The customizable filters are a great help in sorting the data.
Do you think CustomerSuccessBox delivers good value for the price?
Yes
Are you happy with CustomerSuccessBox's feature set?
Yes
Did CustomerSuccessBox live up to sales and marketing promises?
Yes
Did implementation of CustomerSuccessBox go as expected?
Yes
Would you buy CustomerSuccessBox again?
Yes