Cvent makes usability studies more usable
May 08, 2014

Cvent makes usability studies more usable

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cvent Event Management

We turned to Cvent Event Management to plan, schedule and report on usability studies with the end-users of our software platform. This provided us with a tremendous savings in time and logistics, especially with its integration with WebEx. With Cvent we're able to more quickly schedule and execute these studies, and using the customizations we created, generate meaningful reports across user sessions. This has been a big win for us!
  • Easy to schedule events.
  • Flexible options for customizing our sign-up portal.
  • Solid WebEx integration.
  • Customizing web pages is a bit cumbersome.
  • Some of the workflows are non-linear and require shifting gears a bit.
  • WebEx integration could be even tighter for changing and cancelling events.
  • Reduced time in scheduling by over 50%
We're pleased with what Cvent offers and encouraged to see this company offering more capabilities over time.

Using Cvent Event Management

UI is too generic; the screens don't always fit the context of what the user needs to do (e.g. with creating a welcome page template). Often crytpic with hidden WYSIWYG editors.
Like to use
Well integrated
Unnecessarily complex
Requires technical support
Slow to learn
Lots to learn