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Cvent for Higher Ed
Updated November 09, 2021

Cvent for Higher Ed

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cvent Event Management

Helps manage events across multiple schools and units.
  • event management
  • attendee information gathering
  • emails and communications
  • integration with Advance
  • integration with event guest list and Salesforce
  • onarrival
  • reporting
  • branding
  • Great for large-scale events where cost is outweighed by benefits
  • streamlined communications
  • streamlined user experience
We use Linvio for Salesforce and Cvent is much better

Do you think Cvent Event Management delivers good value for the price?

Yes

Are you happy with Cvent Event Management's feature set?

Yes

Did Cvent Event Management live up to sales and marketing promises?

Yes

Did implementation of Cvent Event Management go as expected?

Yes

Would you buy Cvent Event Management again?

Yes

Cvent Event Diagramming (Formerly Social Tables), Salesforce Marketing Cloud Email Studio
Cvent Event Management is great for larger events for universities where admission is charged to help cover some of the per-registration costs associated. Less appropriate for smaller, free events

Using Cvent Event Management

10 - event management for school and units - law, business, alumni association and advancement
1 - knowledge of event set up, reporting, communications/emails, branding guidelines
  • streamlined user experience
  • complexity of registrations
  • personalized experiences
  • cross event reporting for revenue and program planning
  • branded POD name tags
  • Virtual and hybrid events
incentivized

Evaluating Cvent Event Management and Competitors

  • Product Features
host a lot of complex events with unique registration needs and onsite needs and cvent fits most of those
unsure

Cvent Event Management Implementation

  • Implemented in-house
Not sure - the change happened before i was hired
  • not sure
  • happened before i arrived

Cvent Event Management Training

Cvent Event Management Support

support team is by far one of the best i've every worked with in terms of knowledge, responsivenss, and solutions oriented mindset
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
no - cost restrictive
not recently

Using Cvent Event Management

easy once you get the hang of it but can have a steep learning curve
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Feel confident using
Slow to learn
Lots to learn
  • event configuration
  • sessions
  • email design
  • reporting filtering and field selection
  • website - registration paths in particular

Cvent Event Management Reliability

large/complex reports sometimes error out

Integrating Cvent Event Management

Relationship with Cvent