Cvent makes my life easy as an event planner
March 18, 2019

Cvent makes my life easy as an event planner

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cvent Event Management

We use Cvent to plan three events a year. We start with choosing a hotel, then we send invitations, and setup organize registration all with Cvent. It's very easy to use, we can use past events as templates, and it is easy to manage registrations.
  • Easy to use website
  • Easy to get in touch with customer service
  • Host client events in the city
  • They update too often which means sometimes I can't find the button I want.
  • The invitation letters look different based on different email systems.
  • Saves a lot of time for organizers.
  • Saves us the trouble of calling up hotels, especially abroad.
For event organization, I think it's perfect.

Using Cvent Event Management

Evaluating Cvent Event Management and Competitors

Cvent Event Management Implementation

Cvent Event Management Support

it's overall very fast
ProsCons
Quick Resolution
Knowledgeable team
Kept well informed
Immediate help available
Support cares about my success
Poor followup
Escalation required
Need to explain problems multiple times
Slow Initial Response

Using Cvent Event Management

it's satisfactory
ProsCons
Well integrated
Quick to learn
Feel confident using
Unnecessarily complex
Requires technical support
Cumbersome
Lots to learn
  • Event website review
  • registration questions
  • invitation template
  • email drafting
  • session