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Cvent Event Management Review
August 29, 2019

Cvent Event Management Review

Kristina Johnson, MBA, CMP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cvent Event Management

Cvent is being used by our meeting services department for those clients who need to utilize a registration platform or whom we are sourcing venues for. It is not used by our whole organization, very client dependent.
  • Registration management
  • Reporting
  • Custom websites
  • Venue/sourcing information and tracking
  • PNR matching can be time-consuming
  • Seating is cumbersome and time-consuming
  • Costs
  • Client success
  • Costly to our overall program
  • Email open reports
There are some features that are very useable and easily understood. It can be difficult to determine how to make small changes or update coding of a website if you don't know how to do it.
Support is overall very helpful and assists with almost any needs. There is sometimes a cost associated with their help, but worth it when they can easily make changes and update a ton of items that would take you hours. Very responsive and always want to ensure you are getting taken care of.
N/A
It is perfectly suited for registration management and needs from my user perspective. They do a great job at ensuring attendees have a customized experience per their companies needs and can receive all information. It is costly if you are just looking for a very simple registration, but for more complex registrations, it is perfect.
It is also great when sourcing venues for programs. There is a ton of venue information.