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Cvent Event Management Review
Updated May 13, 2021

Cvent Event Management Review

Sukrut Dasture | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cvent Event Management

Cvent has been a great attendee management tool for several of our larger learning management programs—the platform streamlines our registration and payment processes, builds in account security, and interfaces with an easy registration process for trainees. Separate events for private, public, and virtual training.Good for scheduling.
  • The platform is user-friendly. Without much training or experience, you can easily figure out how to create registration sites, set up reports, and manage meeting requests. The celebrity and community forum is very useful.
  • Cvent is able to manage events from end to end—from RFPs and budgeting to event registration and feedback surveys.
  • Cvent does a good job keeping up with the updated technology. They are constantly updating their system based on feedback they've received (enhancement requests) or industry changes.
  • The community forum and customer service team are very responsive. Get instant feedback.
  • Reporting user
  • Data reporting must be improved. It's quite unknowing.
  • Some of the newer product integrations are still a little clunky.
  • Custom data transferring between events tool.
  • Dashboards are usefull
  • Reporting and Dashboards
  • Track individual Data
  • Easy to schedule Trainings
  • Accurate tracking of trainees for training programs.
  • Increases efficiency, providing our employees with more time to focus on better work and customer care.
  • Scheduling made easy
This is the most automated tool I've ever used. The reporting feature is very good.

Do you think Cvent Event Management delivers good value for the price?

Yes

Are you happy with Cvent Event Management's feature set?

Yes

Did Cvent Event Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cvent Event Management go as expected?

I wasn't involved with the implementation phase

Would you buy Cvent Event Management again?

Yes

AvePoint SharePoint & Microsoft 365 Migration
For external attendees such as trainees or instructors outside of the organization, Cvent should be used. It will allow the team managing the event to have all registrations in one place and be able to monitor all registrations and declines in one place. I would recommend using Cvent for all training programs and workshops. It is very useful to track and manage attendees.

Using Cvent Event Management

4 - Scheduleing Classess
1 - Login related issues.
  • scheduleing
  • reporting
  • Dashboards
  • Not sure
  • No Idea
This Decision not made by me.

Evaluating Cvent Event Management and Competitors

Not Sure
  • Price
  • Product Features
  • Product Usability
This is not my decision.
Not my decision

Cvent Event Management Implementation

Cvent Event Management Support

Cvent is so easy to use and we have been using it for years, but it is always good to have effective support when it is needed! Its easy to use.
ProsCons
Quick Resolution
Knowledgeable team
Kept well informed
Immediate help available
Support cares about my success
Poor followup
Problems left unsolved
Escalation required
Need to explain problems multiple times
Slow Initial Response
This decision is not made by me.
Yes, I almost forgot my login data, Team has provided valuable support.

Using Cvent Event Management