Cvent Onsite Solutions - University Experience Review
February 13, 2020
Cvent Onsite Solutions - University Experience Review
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cvent Onsite Solutions (formerly AllianceTech)
Cvent Onsite Solutions is used annually for our large signature event, Homecoming & Reunion Weekend, through the Alumni Association and Advancement Events departments. It addressed our need for a more streamlined customer facing check-in process and saved a lot of pre-event man hours by not having to print 4500+ name tags for everyone registered when only about 2500 attendees actually come and check-in to pick up a name tag.
- Saves on pre-event prep.
- Customer support and client service specialists have been helpful and responsive.
- We have to enter a lot of custom data into the back-end because of lack of our CRM communication with Cvent.
- Would be helpful if the person working on the pre-event prep could be onsite. We have only been able to have this 1 out of the last 5 or 6 times.
- Positive impact on attendee facing experience.
- Better knowledge for how Cvent Event Management works by event planners on our team.
Do you think Cvent Onsite Solutions delivers good value for the price?
Not sure
Are you happy with Cvent Onsite Solutions's feature set?
Yes
Did Cvent Onsite Solutions live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Cvent Onsite Solutions go as expected?
Yes
Would you buy Cvent Onsite Solutions again?
Yes