Clean, modern event diagramming software with great customer service - just needs a working mobile app and it'd be perfect!
Overall Satisfaction with Cvent Social Tables
Our Event Services team within our venue utilizes Cvent Social Tables to develop event set-up diagrams for the event planners and other clients who hold events in our spaces. Some other departments have access to view/edit these, but the Event Services team primarily uses it. We work with event planners and other clients to edit these until they have approved them, then they are exported as PDFs and sent out to all staff at our facility in preparation for the event. We used this software to replace an older software serving the same purpose, which was extremely dated and had inferior customer service. I was familiar with Social Tables from implementing it at my previous venue. I knew when I started here that we could provide a superior service to our clients with it while also receiving excellent service ourselves.
- Clean, clear event diagrams.
- Overall great customer service.
- The ability to render heights accurately.
- Being able to edit the way specific tools look or the ability to design more customize-able team favorites instead of this.
- It has enabled us to provide more modern and clear event set-up diagrams to event planners and clients.
- It has reduced the amount of time our Event Services team spends creating and editing diagrams.
I have used two other types of event diagramming software previously, including Optimum Settings ii and Meeting Matrix. Both were extremely dated, and the programs looked like they still lived in the late 1990s despite being used in the 2010s. OSGi was out of business and had no technical support available. Meeting Matrix still exists and has technical support available, but we also found their customer service to be lacking, and the representatives not very available or helpful. In both cases, I switched my facilities from using their old software to Cvent Social Tables, which is much more modern, easier to use, and provides excellent customer service and technical support.
Do you think Cvent Event Diagramming delivers good value for the price?
Yes
Are you happy with Cvent Event Diagramming's feature set?
Yes
Did Cvent Event Diagramming live up to sales and marketing promises?
Yes
Did implementation of Cvent Event Diagramming go as expected?
Yes
Would you buy Cvent Event Diagramming again?
Yes