Love Cyfe
August 06, 2015

Love Cyfe

Pierluigi Peperoni | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

PRO

Modules Used

  • facebook performances

Overall Satisfaction with Cyfe

I use Cyfe to monitor the KPI for some ad campaigns, especially on social media. It helps me to understand how our marketing campaigns are going and if I have to change direction. I'm the main user in our agency and I use the Cyfe data to process some reports for our customer. Sometimes I think that the data it gives me is not reliable, due to high differences with official FB statistics.
  • Easy to use and export professional reports
  • Fully customizable and with a lot of useful premade widgets
  • It can monitor even some statistics that the original channel doesn't (i.e. Facebook views)
  • More documentation would be useful
  • I can't understand how some data is processed, so I can't trust its data completely
I'm constantly renewing it, month after month, but I will not do this forever due to the fact that its usefulness is strictly connected to a"spot" campaign (for me). I can't use it as a regular instrument to monitor the ordinary life of our customer channels, social media channels, email and websites.
I can suggest it for all agencies and colleagues who are interested in a quick and flexible instrument to monitor multi channel marketing campaigns, especially on social media platforms like Facebook and Twitter.

Cyfe Feature Ratings

Customizable dashboards
7
Report Formatting Templates
7
Publish to PDF
6
Multi-User Support (named login)
6
Multiple Access Permission Levels (Create, Read, Delete)
7
Dashboard / Report / Visualization Interactivity on Mobile
8