D&B Credit - improvement over DNBI
January 22, 2018

D&B Credit - improvement over DNBI

Doug Tibken | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with D&B Credit

It is used by Finance and accounting to manage credit for our customers at this point. We just started, so we have not rolled it out yet to any sales functions. We will eventually be loading our vendor base to manage our suppliers as well. It is used by myself, our controller and our credit manager currently.
  • recommended credit limit
  • family tree details
  • well-organized format to follow in company reports
  • account number matching to our system
  • SBRI not functional yet
  • implementation/conversion from DNBI was far less than smooth and is still in process
  • tech managers seem to still be learning product themselves
  • we feel like we make better informed credit decisions
  • it gives us more flexibility in managing vendors and customers
  • time it has taken to implement FAR exceeded expectations, which is a negative.
D&B Credit is more robust than Experian. Experian provided reports we found to sometimes be inaccurate based on what we knew. DNBI is going to sunset, but its reports were less useful. Smaller companies will do credit applications, but larger companies do not. Getting the daily news and event alerts is useful.
It works very well in understanding company linkage. the risk assessment portion of the profiles is really good. Financial statements when available are easy to read. The alert profiles work well, as well. since it is not linked to our internal account numbers it can sometimes take a bit more time to search for the right customer than it did in DNBI where we just typed in an account number.