Great reference tool for making customer credit decisions.

I rarely have issues with D&B Finance Analytics that require me to contact customer support. Typically I have only needed to contact them for contract renewal, new user set up and general questions about our account. However, on every occasion that have responded quickly and efficiently and even had our dedicated account manager reach out to us.

D&B Finance analytics tends to do very well at giving a sense of whether a customer will pay on time or late, and how late the customer will likely pay. However, in my experience the "suggested credit limit" for most businesses is usually such a large number that it is completely useless to us. Perhaps the "suggested credit limit" is meant to be a maximum amount of total credit the company could potentially maintain but not from any individual supplier? Or perhaps it is the maximum amount a bank or other lender should provide? However, for our purposes the number is usually no help. We typically are evaluating a customer's ability to pay short term A/R credit balances. With few exceptions, individual orders do not top $20K so when D&B recommends a maximum credit of several million dollars it does not help our evaluations at all.

D&B Finance Analytics makes it easy to look up a potential new customer (or existing customer) and get a sense of how the company is doing financially and how well they pay. Even if the company si publicly owned and information is readily available it is typically still easier to use D&B to review the relevant information in an easily summarized format. However, some information on the report is typically not helpful. Particularly, the Maximum Suggested Credit is usually a number so large that I can't understand why they even include it.