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D&B Hoovers is a company prospecting tool we like to use
July 22, 2022

D&B Hoovers is a company prospecting tool we like to use

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

D&B Hoovers

Overall Satisfaction with D&B Hoovers

Building prospect lists of companies in selected industry segments in selected geographies to be used by commercial teams for review and identification of new potential prospects.
  • Extensive company listing
  • Coverage of all countries
  • Ability to filter
  • Missing data like company revenue or number of employees
  • Better granularity of industry segmentation
  • Mapping of companies or visual representation geographically
  • Helped us develop in many instances long lists of company prospects
The basic company data is okay. It however lacks an accurate company description, as many are automated based on industry SIC code. Also, more detailed fields on company profiling are missing.
Very basic information based on key personnel and job title.

Do you think D&B Hoovers delivers good value for the price?

Yes

Are you happy with D&B Hoovers's feature set?

Yes

Did D&B Hoovers live up to sales and marketing promises?

Yes

Did implementation of D&B Hoovers go as expected?

Yes

Would you buy D&B Hoovers again?

Yes

Great tool for building prospect lists in certain geographies and industry segments. However additional filters on for example company revenue or a number of employees quickly reduce the list of prospects because for a large group of companies this information is missing or not accurate.

D&B Hoovers Feature Ratings

6.8
Advanced search
7
Identification of new leads
8
List quality
6
List upload/download
7
Ideal customer targeting
5
Load time/data access
8
5.0
Contact information
Not Rated
Company information
Not Rated
Industry information
5
6.0
Lead qualification process
Not Rated
Smart lists and recommendations
Not Rated
Salesforce integration
Not Rated
Company/business profiles
Not Rated
Alerts and reminders
6
Data hygiene
Not Rated
Automatic data refresh
Not Rated
Tags
Not Rated
Filters and segmentation
6
Not Rated
Append emails to records
Not Rated

D&B Hoovers Support

Very responsive and willing to think along with any raised questions or concerns.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Support cares about my success
None
Yes - Yes
When a user interface issue occurred within a certain view, they took the time to investigate and replicate and offer a solution.