Comprehensive remote support tool
July 27, 2015
Comprehensive remote support tool
Score 10 out of 10
Vetted Review
Verified User
Software Version
PROFESSIONAL
Modules Used
- Remote support
Overall Satisfaction with DameWare Remote Support
DameWare Remote Support is used across the entire organization for remote support to specific user workstations for troubleshooting. It addresses compatibility issues found when using native Microsoft tools such as rdp, remote assistance, and Symantec Endpoint Manager.
- Lightweight application
- No compatibility issues on our network
- Easy to configure and use
- None for us, the tool met all of our requirements for what we needed it to do
- Increased efficiency for helpdesk troubleshooting, which leads to better customer service and satisfaction
- logmein,symantec endpoint management remote control,rdp,vnc
Easier to use, compatible across a wide range of platforms, lightweight