Item: Databox
Rating: 8
Author: Michael Glover

Use Cases and Deployment Scope

To pull in data from several different places in order to track metrics and KPIs in one place. We mainly use it when it comes to tracking metrics in the sales, marketing and overall company/revenue areas. This allows us to see how we're performing and trending in easy-to-digest dashboards and widgets.

Pros and Cons

Create dashboards from a variety of data sources.
Set & track goals based on the data and metrics provided.
Send alerts and scorecard updates to Slack and email automatically.

More direct integrations so we don't have to rely on Zapier (ChartMogul would be great).
Deeper integrations with certain partners to provide more options (mainly ActiveCampaign & Intercom).

Return on Investment

Saved time by not spending hours creating weekly reports.
Insights into how we're trending towards goals we've set.
Slack integration allows whole team to get updated on autopilot.

Alternatives Considered

Geckoboard

Much cheaper and seems to do at least as good of a job while having a similar integration stack. I also appreciate the efforts Databox go to on their blog and podcast to help educate people on all things data and metrics.

Key Insights

Do you think Databox delivers good value for the price?

Yes

Are you happy with Databox's feature set?

Yes

Did Databox live up to sales and marketing promises?

Yes

Did implementation of Databox go as expected?

I wasn't involved with the implementation phase

Would you buy Databox again?

Yes

Likelihood to Recommend

Great for tracking metrics if you rely heavily on certain integrations. E.g. Google Analytics has a lot of options so tracking traffic, visitors, goal completions from this works well. However, some integrations are lacking in options (ActiveCampaign, for example) and there's no ChartMogul integration at all. Relying on Zapier for these gives limited control.

Great product

Overall Satisfaction with Databox