Gets the job done, but needs active monitoring
September 23, 2020

Gets the job done, but needs active monitoring

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with

It is used by the IT dept. We use it to upload data files with lots of data, i.e., over 100mb Excel spreadsheets with hundreds of thousands of rows. It is a decent tool that gets the job done, although the UI definitely could be better. Doesn't seem like it is a major priority for Salesforce.
  • Uploading large amounts of data
  • Mapping data to the correct fields
  • Simplifying the process of data upload
  • The UI
  • Often spits out error messages that are not specific.
  • Usually takes more than 1 attempt to install it
  • Saves time for admins and other users
  • Simplifies the process
There is support for, but it is nothing great. The support usually takes long to get back and requires back and forth conversations. I recommend screen-sharing in the 1st meeting to speed things up. can be a useful tool for admins to have. It will save you time and do a decent job, but you always need to double check the mappings. Install can be tedious. The UI could be better for sure.

Do you think delivers good value for the price?


Are you happy with's feature set?


Did live up to sales and marketing promises?


Did implementation of go as expected?


Would you buy again?

Yes is well suited for importing or exporting large amounts of data. It simplifies the process for you. Although it depends on the user's skills as to what you consider as simplified. It can sometimes give you errors that do not make sense and you have to figure out where the errors might be. Overall, it is a decent tool but could be better. It needs more competition to keep it up to date.