Our email solution for sending restricted-use data
January 07, 2021

Our email solution for sending restricted-use data

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with DataMotion SecureMail

DataMotion SecureMail is our approved email solution for sending restricted-use data. Restricted use data may refer to social security numbers, credit card numbers, or HIPAA regulated data. Based on our data protection standards and internal definitions of restricted data, we use DataMotion SecureMail for confidential, internal, and private classifications. We use DataMotion SecureMail for any email considered sensitive.
  • Mail retention for a period of two years
  • Simple, web-based interface
  • Fully compatible with Microsoft Exchange
  • Works on iOS and Android
  • End-users will have initial installation challenges. Our in-house IT supported us on overcoming this. The documentation available is also helpful.
  • Peace of mind for CISO
  • Lesser compliance burden
  • Reduced need for training employees
We have evaluated and used Echoworx as well. Both DataMotion SecureMail and Echoworx are great services. Based on the merits of DataMotion SecureMail in terms of threat protection, retention period, and ease of setup, we had to go forward with DataMotion SecureMail. I would say DataMotion SecureMail is definitely a good choice due to ease of use, and lot of our employees are comfortable using it.
We have great internal IT support and external vendor support for DataMotion SecureMail. Of the few instances where we had to setup client add-on, the setup was fast, easy, and convenient. Usage is straightforward. Once we get the hang of sensitivity surrounding information, it is easy to protect with DataMotion SecureMail.

Do you think DataMotion Secure Email delivers good value for the price?


Are you happy with DataMotion Secure Email's feature set?


Did DataMotion Secure Email live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of DataMotion Secure Email go as expected?


Would you buy DataMotion Secure Email again?


  • From an end-user perspective, ease of use always is a top priority. Business benefits are IT's headache.
  • Due to DataMotion SecureMail's ability to easily integrate with email clients and single-sign-on capabilities, we are able to scale and retain our end-users.
  • Our compliance burden has been severely reduced on the email front.
We had to use the public cloud option due to ease of maintenance and our compliance needs were fully met. For organizations willing to implement this service, I wold recommend weighing all the options and choosing the one that is economic and meets your internal and external compliance requirements.
We have evaluated needs such as using APIs for dashboarding, KPIs, and reporting purposes. However, we deferred the use case, as DataMotion SecureMail itself has great in built-in capabilities to address our needs.
Well suited for
  • Exchanging sensitive messages and files for businesses handling sensitive data in any way, shape, or form.
  • Ensuring compliance and control is simple.
  • Companies using Microsoft Outlook and Office 365 can send and receive secure mail messages and files with one click directly from their email client. The DataMotion SecureMail plugin can be easily installed.