Solid Support, Easy to Recover
June 13, 2022

Solid Support, Easy to Recover

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with Datto Alto

We use Datto Alto to backup single servers at client sites. If a client has a single server that does more than just file and folder hosting, Datto Alto is a must to meet our goal of getting a client back up and running from a total server failure. Beyond the business continuity of having the server run in the cloud during the repair is when the new hardware is ready to deploy, it makes restoring a breeze and does not require major technical expertise.
  • Support.
  • Consistency of Backup.
  • Ability to test backups with scripts.
  • Reporting.
  • Ability to differentiate between Workstations and Servers to help with agent count.
  • Longer warranty cycles.
  • Automatic device registration.
  • Ease of monitoring.
  • Consistency of backups.
  • Ease of recovery.
  • Easy to sell to clients at an introductory price.
  • Easy to deploy onsite.
  • Fast turnaround for hardware issues.
Datto has been the best so far for backing up servers. Support is quick to resolve issues, and the Code Red team during recovery is calming during the whole process. Recovery is easy to do and does not require reaching out to support for a hidden method to get the recovery to work.

Do you think Datto ALTO delivers good value for the price?

Yes

Are you happy with Datto ALTO's feature set?

Yes

Did Datto ALTO live up to sales and marketing promises?

Yes

Did implementation of Datto ALTO go as expected?

Yes

Would you buy Datto ALTO again?

Yes

Fantastic for a small site with a single server to back up with less than 1TB of data. Great for scenarios where business continuity is OK to run a little slow. Not great for scenarios where Disk Speed on the server is important (i.e. CAD files, databases, etc.). Great for restoring Active Directory.