The Problems I've Found with Datto Backupify
December 19, 2021
The Problems I've Found with Datto Backupify
Score 1 out of 10
Vetted Review
Verified User
Software Version
G Suite Backup
Overall Satisfaction with Datto Backupify
Datto Backupify is used to back up our Gmail and Google Docs in the GSuite. The backup is used for disaster recovery and data recovery.
- Backups up documents
- Backups up gmails
- When backups fail there is no notification
- When changes are made to the platform, there is limited information
- Support is on the whole, terrible.
- Data recovery
- Disaster recovery
- Ease of use
- The time we have spent on support and understanding recent changes where functionality has been removed has had a decidedly negative impact on the organisation.
The products are very similar. [In my opinion] one would be hard-pressed to find customer care worse than what we have experienced with Datto Backupify.
Do you think Backupify delivers good value for the price?
No
Are you happy with Backupify's feature set?
No
Did Backupify live up to sales and marketing promises?
No
Did implementation of Backupify go as expected?
No
Would you buy Backupify again?
No